FREQUENTLY ASKED QUESTIONS
Before completing your purchase, please review the size chart and measurements. Additionally, please verify the correct item size has been selected before completing the checkout process. No refunds or exchanges will be offered. We do not refund orders for buyer’s remorse. No cancellation or changing of orders will be prohibited at this time.
Rochielin does not hold or accept responsibility for packages or items lost, stolen, or stuck in transit once they have left our fulfillment center. Tracking information will be emailed to the customer when the order has been processed. It is the customer’s responsibility to track and secure their package upon delivery.